Acropol shipping line
Frequently Asked Questions
What services does Acropol Shipping Line offer?
We provide a range of services including ocean freight, air freight, logistics management, customs brokerage, and warehousing solutions.
How can I track my shipment?
You can track your shipment by using the tracking feature on our website or by contacting our customer service team for assistance.
What are your shipping rates?
Shipping rates vary based on factors like destination, cargo weight, and service type. Please contact us for a customized quote.
What should I do if my shipment is delayed?
If your shipment is delayed, please contact our customer service team for updates and assistance in resolving the issue.
Can I change my shipping details after booking?
Changes to shipping details can be made, but may be subject to conditions and additional fees. Please contact us as soon as possible.
Do you offer international shipping?
Yes, we specialize in international shipping and can handle logistics to and from most countries worldwide.
What documentation is required for shipping?
The required documentation may include a bill of lading, commercial invoice, packing list, and customs declaration. We can assist you with these documents.
How long does shipping take?
Shipping times depend on the destination and service type. We provide estimated delivery times during the booking process.
Do you provide insurance for shipments?
Yes, we offer insurance options for shipments to protect against loss or damage during transit.
How can I get in touch with customer support?
You can reach our customer support team via phone, email, or the contact form on our website. We are here to help you with any inquiries.
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We strongly support best practice sharing across our operations around the world and across various industrial sectors.
Our commitment to sustainability helps us reduce waste and share the benefits with our customers.